A core benefit on bringing on DexGrid for your community microgrid is our input into how to coordinate your grid users to maintain a stable grid.
Electric grids have a fundamental requirement to keep a balance, every moment of operation, between generation available and consumption of it. If this comes too far out of balance, nobody is going to be benefitting from the grid, especially on smaller systems. On the other hand, consumers of electricity in today's world are accustomed to retail prices which abstract away completely the moment to moment costs of electricity generation.
The fundamental method we employ to get all your grid users on the same page is specially designed marketplaces, abstracted away through our user interfaces. The user interface is designed using research and professional approaches to how consumers of electricity want their grid usage experience to flow. It also takes into account their past experience; for example, what the user experience AEE would have offered them in Puerto Rico.
Critical to delivering a pleasant user experience is ensuring that users are both pleased by their first impressions but also set up for a successful experience from the very beginning. Aspects of their experience that must be approached from the beginning include:
- 1.Knowledge of the tradeoffs of the new pricing model
- 2.Understanding of what will change from being on a standalone grid system
- 3.Knowing what reliance on renewable, distributed sources of generation offer
- 4.Clear communication of how they can maximize their savings and avoid spikes in their cost of power
DexGrid offers a cutting edge product suite focused on coordinating users not only using a pure market pricing but also adding a gamification experience on top of it. Your customers are people, and people do not react in purely rational manners to wholesale price changes. We know this and handle this by studying what incentives and interactions are most likely to lead your grid users to consume in a manner that maximizes the grid stability while saving them the most on their cost of power.